Computer-Mediated Reflection: an Analysis of the Mechanisms Underlying an Effective Rewriting Process

The goal of this research is to develop a reflection support system intended to help job hunters complete a job application, known in Japan as an ``entry sheet (ES).'' The quality of an entry sheet can heavily influence a company's selection. While books and other resources for job seekers are more widespread these days, it can still be difficult for students to understand the contents and put them into practice. We believe self-reflection can play an important role in addressing these difficulties. This paper analyzed the efficacy of a reflection support system by conducting two user studies. Our findings indicate that the manner by which reference information is presented at the rewriting stage influences a participant's understanding of the information. We also found that the likelihood of reflection is improved when tips for successful ES writing are categorized and are provided step-by-step.